Legal
Privacy Policy
Effective Date: March 9, 2026 · nuyzo.app
IMPORTANT: This Privacy Policy contains specific provisions regarding children's privacy, family data, and multi-user account access. Please read carefully before using Nuyzo.
1. Introduction
Nuyzo Technologies, LLC ("Nuyzo Technologies," "we," "our," or "us") is a Texas limited liability company and the parent entity of two business divisions: Nuyzo, a family scheduling and coordination platform, and Nuyzo Networks, a web hosting and development services division. This Privacy Policy applies to the Nuyzo platform available at nuyzo.app and the Nuyzo mobile application (collectively, the "Platform").
This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our Platform. It also describes your rights regarding your personal information.
By creating an account or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
3. Children's Privacy (COPPA Compliance)
This section is critically important. Nuyzo is a family platform and may be used by or include data about minors.
3.1 Age Requirements for Account Creation
Nuyzo accounts may only be created by individuals who are 13 years of age or older. We do not knowingly collect personal information directly from children under the age of 13.
If you are between the ages of 13 and 17, you may only create an account with the express permission and supervision of a parent or legal guardian who agrees to this Privacy Policy and our Terms of Service on your behalf.
3.2 Minor Members in Family Clans
Clan administrators may add minor family members (under 18) to a family clan. When this occurs:
• The clan administrator accepts responsibility for ensuring appropriate parental consent exists
• Minor members should not independently create accounts without parental oversight
• Parents and guardians may request review, modification, or deletion of their child's data at any time by contacting privacy@nuyzo.app
• We recommend that accounts for children under 13 be managed directly by a parent or guardian
3.3 Data Minimization for Minors
We collect only the minimum information necessary for family coordination purposes. Parents and guardians may contact us to request that we limit the data associated with a minor family member's profile.
3.4 Parental Rights
Parents and legal guardians have the right to:
• Review personal information collected about their minor child
• Request correction or deletion of their child's personal information
• Refuse further collection or use of their child's information
• Request removal of their child from a family clan
To exercise these rights, contact us at privacy@nuyzo.app with subject line "Parental Rights Request."
4. How We Use Your Information
4.1 Platform Operations
• Creating and managing your account
• Enabling family scheduling, calendar sharing, and event coordination
• Processing clan invitations and managing clan membership
• Providing the family tree builder and related features
• Processing payments and managing subscriptions through Stripe
• Sending transactional emails (account confirmation, event reminders, invitation notifications)
4.2 Platform Improvement
• Analyzing usage patterns to improve features and user experience
• Diagnosing technical issues and resolving bugs
• Conducting internal research and analytics
• Developing new features based on usage data
4.3 Communications
• Sending service-related announcements and updates
• Responding to support requests and inquiries
• Sending optional product newsletters (with your consent, unsubscribe available at any time)
4.4 Safety and Security
• Detecting and preventing fraud, abuse, and unauthorized access
• Enforcing our Terms of Service and Community Guidelines
• Complying with legal obligations and responding to lawful requests
5. How We Share Your Information
5.1 Within Your Family Clan
Nuyzo is designed for family sharing. When you join or create a clan, the following information is visible to other clan members:
• Your name and profile photo
• Events you create or RSVP to on the clan calendar
• Family tree entries you create
• Content you post in the clan forum
• Trip plans you create or are added to
Household-level data is restricted to household members only, unless you choose to share it with the broader clan.
5.2 Clan Administrator Access
Clan administrators have elevated access including:
• Viewing all clan member profiles and activity
• Managing clan membership and invitations
• Access to clan-wide analytics (member count, activity levels)
Clan administrators do not have access to your private household calendar unless you explicitly share it.
5.3 Service Providers
We share data with trusted third-party service providers who assist us in operating the Platform:
• Stripe: payment processing and subscription management
• Supabase: database hosting and authentication services
• Email service providers: transactional email delivery
• Analytics providers: aggregated, anonymized usage analytics
All service providers are contractually obligated to protect your data and use it only for the purposes we specify.
5.4 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect rights, property, or safety.
5.5 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Platform before your information becomes subject to a different privacy policy.
5.6 What We Never Do
Nuyzo does not sell, rent, or lease your personal information to third parties. We do not share your family data with advertisers. We do not use your family tree or relationship data for advertising purposes.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Specifically:
• Account data: retained for the duration of your account plus 30 days after deletion
• Family tree data: deleted within 30 days of account deletion unless other clan members have shared access
• Calendar and event data: retained for 12 months after the event date, then anonymized
• Payment records: retained for 7 years as required by financial regulations
• Support communications: retained for 2 years
• Backup copies: may persist for up to 90 days after deletion from active systems
You may request deletion of your data at any time. See Section 9 for your rights.
7. Data Security
We implement industry-standard security measures to protect your information:
• All data transmitted between your device and our servers is encrypted using TLS/HTTPS
• Passwords are hashed using bcrypt and never stored in plain text
• Database access is restricted to authorized personnel only
• Regular security audits and vulnerability assessments
• Multi-factor authentication available for all accounts
Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
7.1 Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users within 72 hours of becoming aware of the breach, in compliance with applicable law. Notification will be sent to your registered email address and posted prominently on the Platform.
8. Cookies and Tracking Technologies
We use the following types of cookies:
• Essential cookies: required for Platform functionality, login sessions, and security
• Preference cookies: remember your settings and customizations
• Analytics cookies: help us understand how the Platform is used (anonymized data only)
You can control cookies through your browser settings. Disabling essential cookies may affect Platform functionality. We do not use advertising or tracking cookies.
9. Your Privacy Rights
9.1 All Users
Regardless of your location, you have the following rights:
• Access: request a copy of the personal information we hold about you
• Correction: request correction of inaccurate or incomplete information
• Deletion: request deletion of your personal information (subject to legal retention requirements)
• Portability: request your data in a portable, machine-readable format
• Objection: object to certain types of data processing
• Withdrawal of consent: withdraw consent for optional data processing at any time
9.2 California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act including the right to know about personal information collected, sold, or disclosed; the right to opt-out of sale (we do not sell data); and the right to non-discrimination for exercising privacy rights.
9.3 European Users (GDPR)
If you are located in the European Economic Area, you have rights under the General Data Protection Regulation including the right to erasure, restriction of processing, and the right to lodge a complaint with a supervisory authority. Our legal basis for processing is: contract performance (account services), legitimate interests (security and improvement), and consent (optional communications).
9.4 Exercising Your Rights
To exercise any of these rights, contact us at privacy@nuyzo.app. We will respond within 30 days. We may need to verify your identity before processing your request.
10. Third-Party Links and Services
The Platform may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you use.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
• Sending an email to your registered email address
• Displaying a prominent notice within the Platform
• Updating the "Effective Date" at the top of this policy
Your continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy. If you do not agree to the changes, you should delete your account before the effective date.